Privacy Policy

Privacy Policy

Introduction

Welcome to https://home-care-services-san-juan-texas.primarycareaid.com (hereafter referred to as “Home Care Services San Juan Texas,” “we,” or “us”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy explains our practices regarding the collection, use, and protection of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at https://home-care-services-san-juan-texas.primarycareaid.com.
  2. Any mobile or desktop applications developed by us and available on app stores.
  3. Online services and products offered through our platform.

Please be aware that this Privacy Policy does not extend to external links, third-party platforms, or applications accessed through our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

Our Privacy Policy guides how we interact with users in the following scenarios:

  1. As an Authorized User: If you create an account on our platform to access services or products, we collect and process your account information for personalized experiences.
  2. Website Visitors: When you visit our websites, we may track your interaction through analytics tools to improve content delivery.
  3. Communications: We send promotional emails, newsletters, SMS, or make phone calls to keep you informed about our services. You can manage these communications in your account settings.

Personal Data Collection

We gather various categories of personal data to enhance your experience and personalize our services:

  1. Account Information: This includes usernames, passwords, email addresses, and any other details required for account creation.
  2. Payment Details: We securely process payment information for transactions on our platform using encrypted methods.
  3. Financial and Purchase Data: We may store financial records and purchase history to facilitate billing, refunds, and improve customer service.
  4. Mobile Device Identifiers: Unique device identifiers and IP addresses help us recognize your device for technical support and analytics.
  5. Location Data: With your consent, we can access location information to provide location-based services.
  6. Feedback and Reviews: We encourage user feedback and may collect it through surveys, comments, or reviews.
  7. Social Media Information: If you choose to connect our services with social media accounts, we may access basic profile information from these platforms.
  8. Product Interest: Data about products viewed, purchased, or added to a wishlist helps us tailor recommendations.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies for several purposes:

  1. Strictly Necessary: These cookies enable core functionalities such as account login, session management, and website navigation.
  2. Preferences: We use them to remember your preferences, language settings, and display choices.
  3. Analytics: Analytics cookies help us understand user behavior, improve our services, and tailor content.

Users can manage non-essential cookie preferences through our Cookie Manager, providing control over their browsing experience.

Data Retention and Deletion

We follow strict data retention policies:

  1. Retain personal data only for as long as necessary to fulfill the purpose for which it was collected or as required by law.
  2. After the data is no longer needed for these purposes, we delete or anonymize it to ensure complete removal from our systems.

Security Measures

Securing your personal information is a top priority:

  1. Implement industry-standard security protocols, including encrypted communication channels.
  2. Engage secure third-party service providers who process data on our behalf, ensuring they adhere to strict privacy and security standards.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. Our services are designed for adults, and we encourage parents to supervise their children’s online activities.

Your Data Rights

Depending on your jurisdiction:

  1. You have the right to access, correct, or erase your personal data held by us.
  2. You can request a copy of your data in a portable format.
  3. The right to restriction or object to the processing of your data is also available under certain circumstances.
  4. In some regions, you can withdraw consent for data collection and processing at any time.

To exercise these rights or have data-related inquiries, please contact our dedicated privacy team via email at [email protected] or through written correspondence to the address provided on our website.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any modifications will be posted on this page, and we encourage users to review it regularly.

Contact Us

For any questions, feedback, unsubscribe requests, or data privacy concerns, please reach out to us at:

Email: [email protected]
Address: [Privacy Team Address], San Juan, Texas, USA